Welcome to https://www.roguewoodwatches.com/ (hereinafter: the “Site”)
We kindly ask you to read the following terms and conditions, they bind you with the Merchant, owner of the Site. In addition, you accept the same mode of electronic communication with the Merchant for all of your exchanges and that they meet all the requirements of a written communication.
We reserve the right to refuse to serve you, cancel an order, close your account, delete or modify the content of the Site or cancel an order whether or not you have complied with these Terms and Conditions. Conditions.
If you encounter problems with an order, contact us as soon as possible at the following address: [email protected]
Rogue Watches (Hereinafter: the “Merchant”)
20 Rue Gill
Granby, QC, Canada
Confidentiality of personal information
The products and services offered are intended to be sold to adults. If you have not reached the age of majority at your place of residence, which is 18 in Quebec, you can only place an order online with the participation of your parents or guardians.
Accuracy of information
We do everything in our power to ensure that all information posted on our Site is error-free, but we can not guarantee this fact. We may refuse or cancel an order containing an item with a description or incorrect price. Unless otherwise indicated, prices are in US currency.
The products offered on our Site and the dates of offers, prices and availability, characteristics and technical specifications of these products are subject to revision and change without notice. It is possible that a product ordered online is no longer available in our inventory or can not be delivered due to a situation beyond our control. We will proceed to the cancellation of the order and the refund of the sums paid in return, if it is the case.
Your sole remedy for non-compliance of a product description is to return it in its original packaging for reimbursement, in accordance with the refund provisions that apply below.
Registration and password
You will need to complete a registration form to access certain parts and features of the Merchant Site. You agree to provide us with up-to-date and accurate information and to keep this information current at all times.
You agree to protect the confidentiality of your username and password and access to your computer so that no other person uses it. You are responsible for all transactions made in your account using this information. You must notify us immediately of any unauthorized use of your username and password and any security breaches of which you are aware, within forty-eight (48) hours after becoming aware of such use. situation.
You have the opportunity to enter comments and criticisms relating to the content of the Site. You are entirely responsible for the comments you publish, we are not responsible for them and you agree to indemnify the Merchant against any damage arising from them.
It is forbidden to make comments on behalf of other people, to hide your identity or to make unlawful, obscene, threatening, defamatory, or intrusive statements about the privacy or intellectual property of any person or constitute channels letter, direct mail or spam.
We reserve the right, without obligation, to edit or remove comments without explanation, and we assume no responsibility for the systematic review of any published statements.
When you publish a comment, you give the Merchant the non-exclusive right to use the published, royalty-free name and content in a perpetual and irrevocable manner, to reproduce, modify, adapt, publish, and represent it. , translate it, broadcast it, communicate it to the public and display it anywhere in the world and in any medium.
We ask you to publish only one review per product, unless you wish to provide new information. You agree to only comment on the products that you have personally tried by keeping a respectful tone at all times. It is forbidden for employees and competitors of distributors and manufacturers to post comments.
These terms and conditions are governed by the laws of the province or state of Quebec or Canada that apply to it. In addition, any legal action against the Merchant must be brought before the judicial district in which the city of Granby is located.
In the event that you believe that an error occurred when placing an order, we invite you to notify us without delay, but at the latest within 48 hours of its discovery by sending us a message to the following address: [email protected] and indicating in sufficient detail the error that has been made.
Delivery and returns
Unless you have chosen a specific carrier and a delivery time in the transaction for which additional fees may apply, the delivery method and carrier name will be determined by the Merchant and our usual delivery times. on your territory are established at 4 weeks.
We undertake to deliver your purchases within a reasonable time subject to the availability of carriers used by the shipper, who are solely responsible for the delivery of the products or services purchased.
The risk of loss and the right of ownership of the good or service purchased are transferred to you when it is delivered to the carrier or if the goods cross an international border, this risk is transferred to you after the customs clearance.
Cancellation, exchange, cancellation, return, exchange or refund policy
You can cancel the order of a property that does not suit you. In this case, you must inform us of the problem that prompts you to cancel the order with our customer service and obtain prior consent to the cancellation of the order.
Please note that custom watch orders (eg engraved) can not be canceled, exchanged or refunded.
You can exchange a good that does not suit you. In this case, you must inform the Merchant of the problem that affects your product and obtain from him an exchange authorization. Thereafter, if required by the Merchant, you must send the goods to his address in order to obtain an exchange.
You can ask for a refund of a property that does not suit you. In this case, you must inform us of the problem that affects your product within forty-eight hours of receiving it from our customer service and obtain an exchange authorization. Thereafter, if required by the Merchant, you must send the goods to the distributor’s address in order to obtain a refund.
Subject to the other provisions herein, your request (refund) (exchange) (exchange / refund) must be received no later than 10 days after the date of purchase.
If required by the Merchant, the returned product must be in its original packaging.
We do not cover the cost of return.
In all cases where a return of goods is required by the Merchant, the right of ownership of a returned property is transferred to him only when he has been received by him in his physical place of business.
SUBJECT TO APPLICABLE LAW, THE MERCHANT DISCLAIMS ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, OF THE TITLE, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE OF THE PRODUCTS AND SERVICES SOLD ON THE SITE. IT ALSO EXCLUDES ALL WARRANTIES OR CONDITIONS, EXPRESS OR IMPLIED, IN THE CONTENT, ITEMS, PRODUCTS (INCLUDING THE SOFTWARE) OR OTHER SERVICES INCLUDED ON OR THROUGH THE SITE OR ON ITS SERVERS AND IN THE SOFTWARE. ELECTRONIC COMMUNICATIONS.
Limitation of liability
THE MERCHANT SHALL NOT BE LIABLE FOR ANY DIRECT OR INDIRECT DAMAGES RESULTING FROM THE USE OR MISUSE OF THE SITE OR FOR THE PURCHASE OF PROPERTY THEREIN, INCLUDING, BUT NOT LIMITED TO, DAMAGES FOR LOSS OF PROFIT, THE USE OF DATA OR OTHER INTANGIBLES AND THIS, EVEN IF THE MERCHANT HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
The copyrights and trademarks contained in the information published on the Site are protected by intellectual property laws and are made available on the Site by the granting of a specific license in this regard.
In accordance with the intellectual property laws in force, it is prohibited to use, post or display any trademark, copyright or other protected work accessible on the Site for any reason other than to proceed the sale of these products and services without the right to sub-license to third parties. The owners of trademarks appearing on the Site retain all rights not expressly granted in these Terms and Conditions.
If you have reason to believe that violations of the terms and conditions have been committed or if your work has been copied or is being exploited on our Site in a manner that infringes your intellectual property rights, please let us know. inform as soon as possible by sending us a message to the following address: [email protected] giving us in sufficient detail the damage that has been committed.